As an HR Director, you had a seat at the table when current organisational strategy was forged. You lead the people and culture strategy, one that requires the human components of your organisation to be able to deliver on strategy execution.
Among these human components, frontline managers are the critical group. They typically make up 60 per cent of your leadership group. Frontline leaders directly supervise four in every five of your employees. It is the frontline leadership who must motivate and direct the workforce to execute strategy successfully.
But only 1 in 10 frontline managers get any leadership training. In most organisations they don’t understand the strategy and struggle to get their teams committed to it. How does the people and culture function fix this problem, without spending a fortune?
New insights about the changing learning styles of frontline leaders, and new development designs, are massively reducing the cost of energising the frontline. The competitive advantage for early adopters is huge.
450 frontline leaders have told us that the most productive development for them is quite different from what many organisations offer. What they’re looking for is personalised coaching, specific to their job situation and that adds to their skill set ...
Inchcape Australia, part of Inchcape PLC the worlds largest automotive retailer and distributor, made a strategic decision 18 months ago to use an innovative, small group coaching solution to develop 44 frontline leaders. TERESA DEWDNEY, GROUP LEARNING & DEVELOPMENT MANAGER AT INCHCAPE, explains the reasoning behind the solution selection and shares the results.
It is not surprising that participants love this new design for frontline management courses. Fastlead’s small group coaching design was their idea. What follows are a few of the many individual responses from some of the 250 frontline leaders who have experienced FASTLEAD. You’ll see participants refer to “pods”, which are the central design (one coach, three frontline leaders in two hour sessions, usually six to eight sessions per program cycle).
Small group coaching is “very different” from one to one coaching
“In the past three years of running hundreds of small group coaching sessions via our frontline leader leadership development program FASTLEAD, we’ve discovered that small group coaching is very different from one to one coaching,” explained Fastlead Master coach, Dominic Johnson. “It is part facilitation, part coaching, and part action coach.